To reopen your Microsoft account:

  1. Go to account.microsoft.com and sign in.
  2. You’ll be asked to receive and enter a security code. After you enter the code, your account will be reopened, and your Xbox profile, along with all associated games, music, and video, will be available the next time you sign in to your console.

Why is my Xbox Live account not working?

To fix Xbox One Xbox Live sign-in problems, perform a full reboot of your system, also known as a powercycle, cold restart or hard reset. If the manual reboot doesn’t work power down the Xbox One, unplug it, wait for 10 seconds, plug everything back in and power it back on.

How do I fix my Xbox Live error?

First try restarting the console:

  1. Press and hold the Xbox button  in the center of your controller to open the Power Center.
  2. Select Restart console.
  3. Select Restart.

I understand you are experiencing an issue signing into your Microsoft account. You may want to try using our Account Recovery page in an effort to recover your account. If you are able to provide the necessary information to recover your account, the account will transfer to a new e-mail that you will need to provide.

What to do if something is wrong with your Xbox account?

“Sorry, something’s wrong with your Microsoft account” error occurs when signing in to Xbox You can’t sign in to your Xbox console after changing your password Add security info to your Microsoft account

Can you have an Xbox Live profile without a MS Account?

But you can not have an Xbox profile without having a MS account on the Xbox Ones. On the 360s you could have local profiles that were only attached to that console. Assuming you had an email and password attached to this xbox profile then it was attached to a MS account.

What does sign out elsewhere mean on Xbox?

“Signed out elsewhere” message appears when you sign in You didn’t receive a security code “Call us overprotective” message occurs when signing in to Xbox.com Sign-in problems with in-game accounts on a Windows 10 device Reset or recover your lost Microsoft account password Change sign-in preferences on your Xbox console

I understand you are experiencing an issue signing into your Microsoft account. You may want to try using our Account Recovery page in an effort to recover your account. If you are able to provide the necessary information to recover your account, the account will transfer to a new e-mail that you will need to provide.

“Sorry, something’s wrong with your Microsoft account” error occurs when signing in to Xbox You can’t sign in to your Xbox console after changing your password Add security info to your Microsoft account

“Signed out elsewhere” message appears when you sign in You didn’t receive a security code “Call us overprotective” message occurs when signing in to Xbox.com Sign-in problems with in-game accounts on a Windows 10 device Reset or recover your lost Microsoft account password Change sign-in preferences on your Xbox console

But you can not have an Xbox profile without having a MS account on the Xbox Ones. On the 360s you could have local profiles that were only attached to that console. Assuming you had an email and password attached to this xbox profile then it was attached to a MS account.