The worst has happened: you’ve tried to log on to your World of Warcraft account and you can’t. Or perhaps you can log on to your account, but your characters are have been stripped of gear and gold. Your account has been stolen, hacked, or compromised somehow.
What should I do if my Blizzard account has been stolen?
Once you’ve secured your computer, submit a ticket to recover your account. While Customer Support reviews your case and restores access to your account, review the following common methods hackers use to steal your account. After reviewing your case, Customer Support will ask you to add a Blizzard Authenticator.
What to do if your Battle.net account is hacked?
If you use your Battle.net email address and password to create accounts for other games and websites, the security of all your accounts can be put at risk. If a hacker gets access to the login information of any of these accounts, they’ll be able to control all of them. Consider using alternate email addresses for other accounts.
What to do if someone you know was hacked?
If you think a friend, family member, or guild mate was hacked, contact the victim outside the game and ask the victim to contact Customer Support. If you cannot get in touch with this person, you can contact Customer Support yourself. Customer Support will investigate the situation.
The worst has happened: you’ve tried to log on to your World of Warcraft account and you can’t. Or perhaps you can log on to your account, but your characters are have been stripped of gear and gold. Your account has been stolen, hacked, or compromised somehow.
If you use your Battle.net email address and password to create accounts for other games and websites, the security of all your accounts can be put at risk. If a hacker gets access to the login information of any of these accounts, they’ll be able to control all of them. Consider using alternate email addresses for other accounts.
How can I get my WoW account back?
Then use that new email for nothing but your WoW account and never share the address with anyone but Blizzard. To be able to get to this level of security, they would have needed a LOT of info. Clean your PC first. The account can be dealt with later. Did that. Its a secure account… now just having an issue actually talking to blizz support.
What to do if your Blizzard account is hacked?
Consider using alternate email addresses for other accounts. Then if one account becomes compromised, your other accounts remain protected. At the very least, use a different password for each account that shares the same email address. Some websites target your browser’s weak spots and install harmful software on your computer.
